Michelin Australia today announced the arrival of MICHELIN Active Assistance - a 24-hours / 7 days a week emergency breakdown service for truck operators nationwide.The nationwide network not only includes Michelin’s premium dealer network, the MICHELIN Service Centres, it also has access to some 400 truck tyre dealerships throughout Australia. This will ensure every breakdown is closely managed to ensure a timely response.David ISSAUTIER, Commercial Director, Truck, Michelin Australia welcomed the announcement saying that for Michelin, the role of tyre supplier extends further than simply supply.“MICHELIN Active Assistance is a key part of the service package we provide. Our fleet management programme includes qualified technicians undertaking regular tyre checks, and offering tyre management expertise to our network. This support coupled with MICHELIN Active Assistance will greatly contribute to your operational profitability,” said Mr ISSAUTIER.“Reducing the amount of time a truck spends off the road is key for any fleet operator; this is where we see MICHELIN Active Assistance being able to contribute to the profitability of those operators that use our service.”
How it works:
1) MICHELIN Active Assistance can be accessed via a free call number: 1800 330 2002) The situation is evaluated to find the safest and fastest solution3) The closest Michelin service provider is contacted and arrives to provide assistance4) A detailed incident report is sent to you after the event
Long tyre life
• Optimized tyre life through better contact patch ensuring an improved even wear and long lasting tyre throughout its end of life. Maximized retreadability
• Reduced damages due to robust crown block architecture and reinforced bead zone for more casing capable of multiple casing lives.Sustainable mobility
• Efficient grip from the open and wider grooves providing a better water evacuation, thus more safety.